Last Updated: 18 September 2026
1. General Policy
META SARG DIGITAL SOLUTION provides digital services and digital products. Because many of our services involve customized work, digital delivery or service activation, refund eligibility may vary depending on the status of the order.
2. Cancellation
A cancellation request may be considered only if work on the requested service has not started and the service has not already been delivered or activated.
Once customized work, development, account setup, software activation, digital product delivery or other service fulfillment has started, cancellation may not be possible.
3. Refund Eligibility
Refunds may be considered in cases where:
- Payment was successfully received but the service could not be provided by us.
- A duplicate payment was made for the same order.
- A payment was made in error and the service has not been started or delivered.
4. Non-Refundable Services
Customized digital services, website development work, digital product activation, software licenses, account setup, completed design work and services already delivered or substantially completed may generally be non-refundable.
5. Refund Request
To request a refund, customers should contact us with their registered mobile number, order/payment details and reason for the refund request.
6. Refund Processing
Approved refunds will generally be processed through the original payment method or another appropriate method used for the transaction. The time required for the amount to reflect in the customer's account may depend on the payment gateway or banking institution.
7. Duplicate Payments
If a customer accidentally makes a duplicate payment for the same service, the duplicate transaction may be reviewed and refunded after verification.
8. Dispute Resolution
Customers are encouraged to contact us first so that we can review and resolve any payment or service-related issue.
9. Contact Us
META SARG DIGITAL SOLUTION
Mobile: +91-8930080545
Email: info@metasarg.com
Website: www.metasarg.com